The gift voucher is redeemed via a unique code that is indicated on the voucher. When you make a purchase, simply enter this code in the appropriate field in the shopping cart, and the final price will immediately be reduced by the value of the voucher. Goods purchased by redeeming a gift voucher can, of course, be returned (withdrawn from the contract). However, in the event of withdrawal, the customer will not receive a full cash refund, but a financial credit of the value of the voucher, which he will be able to use on his next purchase in the Muziker e-shop. If the customer has paid extra for the goods, the price difference (extra credit) will be refunded to the customer in the form of money.

The  gift voucher can only be redeemed once, i.e. for one purchase. If the value of the purchase is higher than the value of the gift voucher, simply pay the difference using the payment method of your choice. You can also redeem multiple vouchers for a single purchase, as long as the total value of the gift vouchers is equal to or greater than the value of the purchase. We do not refund the difference if the gift voucher exceeds the purchase price. 

Along with a digital gift voucher, we will also send you an invoice (proof of purchase) by email, which you can easily download. It is not possible to include a text note directly in the graphic form of the gift voucher, but there is nothing stopping you from writing a note on the back or inserting it in the envelope together with an individual message for the recipient.

The gift voucher is valid for 12 months.

The gift voucher can only be redeemed in the e-shop. It cannot be redeemed in our showrooms.

TIP: A colourful printed gift voucher placed in a nice envelope will look elegant, even without a bow.